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Delivery Information


Free Delivery To Your Door

When you place your order with us, you will promptly receive an order confirmation email. You will also be contacted by email or telephone to inform you of the day when your delivery is due. We are unfortunately unable to give you an estimated time of delivery on your allocated delivery day.

You will receive free delivery, All deliveries are done by third party couriers and the delivery is a door service. flats and apartments delivery will be to the ground floor lobby. Deliveries are one man deliveries and the driver may need assistance to unload the item. we also deliver selected items ourselves to ensure that your goods are delivered to you in pristine condition. Should you need to items upstairs rooms, carriers will not be capable of helping you with this. You will need to make your own arrangements for this.

Deliveries can be made from Monday to Friday, 8.30 am to 5.30 pm. Most deliveries  are made in the morning, however due to circumstances outside of our control such as heavy traffic etc., some deliveries will be made in the late morning to early evening.

Next Day Delivery Bed Frame And Mattress Purchase Terms

Order before 12 noon Monday to Thursday and you can  sleep on your brand new bed frame and/or mattress the very next day! This offer supports Monday to Friday delivery, not including weekend delivery.

Delivery Of Orders

Orders are delivered Free in England & Wales , regardless of the number of items purchased.

Please note there is a payable delivery charge to -

  • Grampians
  • Scottish Highlands
  • Scottish Islands
  • Isle of Wight
  • Northern Ireland
  • Republic of Ireland
  • Isle of Man
  • Scilly
  • Channel Islands

Customers living in the above 9 regions, prior to ordering, please email or phone us on 01274 394575 9am - 5pm Mon - Fri, Sat 9am -3pm for a delivery price quotation.

There is an extra delivery charge payable to the following postcodes. Please phone us before you order.

  • AB - 40 per order
  • FK - 40 per order
  • IV - 40 per order
  • PA - 40 per order
  • PH - 40 per order
  • KW - 40 per order

Delivery Time

Deliveries to you will be made as quickly as possible, usually within 3 - 7 working days. Divan beds and large items may require 7 - 14 working days.

Please Note: delivery to Scotland, Scottish Highlands, Devon & Cornwall may sometimes require more than 14  working days. 

Some items that are unfortunately not in stock may require up to 28 days for delivery. We will keep you informed throughout the duration of your order, from purchase to delivery.

Damaged Goods

On the rare occasion when an item is unfortunately damaged in transit, we will offer to immediately replace the damaged item. Before signing, please ensure that you carefully inspect your parcels for damage. Please report damages or missing parts in 7 days from delivery. This is absolutely crucial because we are unable to replace damaged goods that have been signed for.

Storage Of Goods

If you are having work done in your home, please be aware that building projects can sometimes be delayed. Should you be unable to take delivery of your furniture when it is ready, we will be happy to store it for you, free of charge, for up to 21 days. Beyond 21 days, we will be obliged to charge you a weekly storage fee.

Failed Delivery Terms & Conditions

In the event that you miss your delivery, a card will be left with contact details for you to rearrange delivery / collection on a convenient day. There will be an additional transportation charge payable for the second delivery journey on divan beds.

Should you have any further questions or queries, please call our Customer Service 01274 394575 9am - 5pm Mon - Fri, Sat 9am -3pm for further details.

 

 

Free Delivery in 5-7 days

Free delivery thoughout England and Wales !
We aim to deliver your bed within 3 - 7 working days. Please note that delivery to Scotland, the Scottish Highlands, Devon and Cornwall may sometimes require more delivery time. Divan bed and large item delivery will be completed by a competent third party delivery company, normally within 7 - 14 days.

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